Our Customer Service Reputation is our number one priority, therefore we take pride and make every effort to accommodate our current and future customers with high quality merchandise, impeccable service, and respect. We highly value all of our customers’ opinions.
Items purchased from Revival Boutiques are eligible for a Exchange if returned within 10 days of Order Confirmation. A small number of heavily discounted items may be marked SALE, CLEARANCE, or CLOSEOUT in which case they are not eligible for a exchange.
All JEWELRY ITEMS are FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
GIFT CARDS are not eligible for refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We pride ourselves in providing our valued customers an easy Exchange Process. Once we receive your package we will thoroughly inspect all item(s). Upon approval, if item(s) meet all the criteria below, you will entitled to store credit.
Item(s) must have all original tags attached, unworn, unwashed, odorless, undamaged, be able to be sold as new. There’s never a re-stocking fee, however if item(s) are worn, damaged, washed, odor permeated and are not able to be resold as new, Revival Boutiques reserves the sole exclusive right to reject returns, exchanges and damages.
For your convenience, we offer in-store exchange.
AUTHENTICITY & WARRANTY
Revival Boutiques only carries merchandise that is authentic, first-run, and purchased directly from the designer. .
Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline.